Are We a Good Fit?
It is crucial when choosing a program for your children that you have given serious consideration to the fit between the practice philosophies and your own.
Excellent care happens when the office staff are aligned with your family priorities and philosophies regarding medical and educational care. Only then can shared decision-making be based on mutual respect.
We look forward to meeting you and forming a mutually rewarding relationship.
Scheduled Appointments
If our nurse is on with another caller, you will be asked to leave a message and you will receive a return call.
For Health Tracks appointments, call our routine appointment line. Health Tracks may be scheduled up to 6 months in advance due to demand. You will receive an automated reminder 72 hours in advance of scheduled appointments. Please ensure to confirm any texts reminders received.
Immunization appointments are availalbe weekly, please call the office to schedule as walk in space is limited.
Technology
Our practice prides itself on efficiency through use of technology. You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.
Vaccines
Our Vaccine Policy follows the schedule outlined by The Centers for Disease Control and Prevention (CDC) and The American Academy of Pediatrics (AAP).
Office Hours
We make every effort to meet the needs of our patients, offering both routine Health Tracks visits, Immunization visits, and Education Screening visits.
We do offer walk-in appointments if necessary. However Walk-In appointments are seen in the first available appointment slot and will not be called back before a scheduled visit.
To ensure we provided you with the most efficient care we highly recommend you call ahead to schedule an appointment.
Please familiarize yourself with our office hours to see if they work for your family.
Timeliness & Missed Appointments
Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.
As a courtesy, we will remind you of your upcoming appointments via phone/text message/email.
We ask that you arrive 5 minutes before your scheduled appointment time.We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.
Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We request 24 hours notice for cancellation of appointments.
